Last updated: 11/03/2025
At Revolvesale, we strive to ensure that our customers are satisfied with their purchases. If you encounter any issues with your order, please review our Claims and Refunds policy below.
1. Return Requests
You may request a return within 14 days of receiving your product. To initiate a return, please contact us at [email protected].
Ensure that the product is in its original condition, unused, and in the original packaging.
2. Conditions for Returns
Eligibility: Only items that are defective or damaged upon delivery are eligible for return. If you receive a product that is not in satisfactory condition, please notify us immediately.
Proof of Damage: We may require photographic evidence of the damage or defect to process your claim.
3. Refund Process
Once we receive your return request and verify the condition of the product, we will process your refund within 30 days days.
Refunds will be issued using client’s bank account details: IBAN, Name, Swift/BIC code.
5. Shipping Costs
Shipping costs for returns may be the responsibility of the customer unless the return is due to our error (e.g., wrong item sent).
6. Important Note
We do not have a call center and do not collect email addresses from customers. Therefore, it is essential to provide accurate information during checkout to facilitate any claims or refunds.
By understanding our Claims and Refunds policy, you can shop with confidence at Revolvesale. If you have any questions regarding this policy or need assistance, please refer to our website for further information.
This template outlines your claims and refunds process clearly while adhering to your business model. Make sure to customize it with your company details and review it for compliance with any specific regulations applicable to your business.
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Email: [email protected]
Address: Via Garibaldi, 15, Volterra, PI 56048